Donna Maurer heeft een zeer interessant artikel geschreven over Usability:

There's something wrong with our computer systems. Much of our time is filled with frustration - websites and intranets that don't let us find the information we want, word processors that lose hours of work with a click of the mouse, remote controls that have more buttons than we could possibly need.

'Usability' is widely seen as the answer to many of these frustrating interactions with technology. There are usability books, websites, guidelines and checklists, so why are products and systems getting harder to use instead of easier?

There is some confusion about what usability is and whether businesses are 'doing usability' or not. There are many aspects to usability - more than just running a usability test at the end of a project.

This article provides an overview of what usability is (and what it is not). It provides ideas on how to include more usability activities in projects and the types of activities that are needed in order to create more usable systems.

» Lees het volledige artikel bij Step Two