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25 april 2005

Formal Usability Reports vs. Quick Findings

Jakob Nielsen: I recently asked 258 usability practitioners which methods they use to communicate findings from their studies:
  • 42% produce a formal written test report with full details on the methodology
  • 36% write a "quick findings" report
  • 24% circulate an email that lists the study's top findings
  • 15% disseminate a spreadsheet of the findings
  • 14% enter usability findings into a bug-tracking database
  • 21% conduct a meeting in which they offer a formal presentation of the findings
  • 27% conduct an informal meeting or debriefing to discuss the findings
  • 1% show full-length videos from the test sessions
  • 4% show highlights videos from the test
  • 3% create and display posters or other physical exhibits
» Formal Usability Reports vs. Quick Findings

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